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Here at uBallin we want to keep things easy for you! Therefore all of our products are shipped both domestically and internationally for FREE!
Delivery times may vary depending on the items you have ordered and the address they are being delivered to. Some products may also be shipped separately as they are packaged differently, therefore for some orders you may receive multiple parcels.
Once uBallin have received your order, the standard delivery time will generally be between 5-12 working days. Please note that during the busier periods where there are sales and promotions, delivery expectation time may be longer.
Here at uBallin we always want to keep you in the loop. You will be kept up to date with all your order information via email. As a result, please ensure you accurately enter your current email address when you place your order with the uBallin Online Shop and check your emails regularly for correspondence from us.
In some cases, order confirmation emails can find their way into Spam folders.Be sure to check here first if you appear to be missing any emails from us.
If you are certain you have not received an order confirmation from uBallin Online Shop, please contact our Customer Service team at email@example.com.
Once confirmed and your package is on the move, you will again be updated via email when your package is with our dispatch partner. This email will supply you with a control number with which you can track the status of your package online.